My indicator access shows an error status
What the statuses under an indicator on Community → Indicators mean, and what to do about "couldn't find your username".
By NKTrades
Every indicator on Community → Indicators shows a status. Most of the time it just means waiting; two statuses ask for an action from you.
"Granted within an hour"
You've activated, but the grant on TradingView itself doesn't happen instantly: an hourly sync does that. If you're still seeing this after an hour, refresh the page: your dashboard XP and badges also only count once they've been recorded.
"Link your TradingView username first"
Activating only works once we know which TradingView account to grant access to. Click Link username (that takes you to Profile → TradingView), fill in your username, and then activate the indicator again.
"We couldn't find your TradingView username"
This status shows up when the sync couldn't find the username you entered on TradingView, usually a typo, or an account that no longer exists. Go to Profile → TradingView and click Fix username to enter the right one. Check your username on tradingview.com itself (top left of your profile) before typing it in.
An indicator you already had before the activate button existed simply shows "Access active": nothing to do there.
You don't see the indicator, or the lock stays
Need Premium or XP? The dialog shows what you're still missing: you unlock an XP threshold with badges, a premium indicator needs an upgrade.
Just earned a badge or just went premium? Your dashboard XP and your plan only count once they've been recorded; that can take a few minutes.
Disabled? An indicator removed from the marketplace keeps working for whoever already had it, but can no longer be activated by anyone.
Still stuck? Send us a message through support.
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