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I'm paying for Premium but don't see it

You just checked out, but the dashboard still shows Free. This is usually a different Whop account, or a few minutes' wait.

By NKTrades

Your plan comes straight from Whop: TradeTemple checks what's on your account there each session. If you don't see Premium right after checking out, work through these steps.

Check your plan

Go to Profile → Membership. It shows your current plan (Premium, Free or No access), where your access comes from, and the renewal date. If it already says Premium but you don't see the premium sections in the menu yet, refresh the page: sometimes only the screen hasn't caught up.

You're signed in with a different Whop account

This is by far the most common cause. If you sign in with a different Whop account than the one you paid with, TradeTemple never sees that paid account. Sign out and sign back in with the same Whop account you paid with. Check your confirmation email from Whop if you're not sure which one that is.

The payment hasn't been processed yet

Right after checking out, TradeTemple refreshes your plan automatically; you'll briefly see "Activating access…" before you're taken to the dashboard. If that didn't happen (for example because you closed the page early), your plan only updates on your next session refresh. Sign out and back in to force that, or wait a few minutes and refresh the page.

Still nothing?

  • Check with Whop itself that the payment succeeded and the subscription is active. The Manage at Whop button on Profile → Membership takes you straight there.

  • New to Whop with TradeTemple? Make sure you're signing in with the account you used at checkout, not an older one.

Still stuck? Send us a message through support.

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